Why Should you Switch from Using Symantec Solutions Technical Support Changesīroadcom outsourced technical support to their distributors. Simply put you tell us what you want and we will order it for you. This includes no pre-sales support to determine if a product will meet your needs and fixing licensing issues after orders are placed. We will continue to sell and renew Symantec products but with no support or assistance from OneLink of any kind. Over the last few years, we have presented to all our customers the changes to Symantec technology and business processes as reasons to consider switching to a different vendor.ĭue to the continuing worsening situation with Broadcom/Symantec business processes, OneLink has made the decision that any customers that wish to continue using Symantec products do so at their own risk.
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